Terms & Conditions
Welcome to Jivika. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Products and Services
Jivika offers a wide range of Ayurvedic wellness products and electronic products & accessories. We strive to provide accurate product descriptions and specifications; however, minor variations may occur depending on the manufacturer or product updates.
3. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise mentioned. Prices are subject to change without prior notice. Orders will be processed only after successful payment confirmation.
4. Order Acceptance
We reserve the right to accept, reject, or cancel any order at our sole discretion due to product availability, pricing errors, suspected fraud, or any other valid reason.
5. Shipping and Delivery
Delivery timelines are estimated and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances. Jivika is not responsible for delays caused by third-party logistics providers.
6. Return & Refund Policy
All products sold through Jivika are covered under our No Return & No Refund Policy. Damaged, defective, or incorrect products must be reported within 48 hours of delivery for verification and resolution.
7. Electronic Products
Electronic products may carry a manufacturer's warranty wherever applicable. Warranty claims will be governed solely by the respective manufacturer's terms and conditions. Physical damage, misuse, unauthorized repairs, or water damage are not covered.
8. Ayurvedic Products
Ayurvedic products are intended to support general wellness and are not a substitute for professional medical advice. Due to hygiene and safety reasons, opened or used Ayurvedic products cannot be returned unless received in a damaged or defective condition.
9. Intellectual Property
All content available on this website, including text, images, graphics, logos, designs, product descriptions, and trademarks, is the property of Jivika and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.
10. User Responsibilities
Users agree not to misuse the website, engage in fraudulent activities, upload harmful content, attempt unauthorized access, or violate any applicable laws while using our services.
11. Limitation of Liability
Jivika shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
12. Health Disclaimer
Ayurvedic products available on this website are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a qualified healthcare professional before using any health supplement, especially if pregnant, nursing, taking medication, or suffering from any medical condition.
13. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to Terms
Jivika reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after such changes constitutes acceptance of the revised terms.
15. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of India.
16. Contact Information
For any questions regarding these Terms & Conditions, orders, or our products, please contact our customer support through the contact details provided on our website.
Last Updated: June 2026
