No Return & No Refund Policy
At Jivika, customer satisfaction is important to us. We deal in Ayurvedic wellness products and electronic products & accessories. To ensure product quality, hygiene, and authenticity, we maintain the following No Return & No Refund Policy.
No Returns
Once an order has been delivered, it cannot be returned under normal circumstances. We request all customers to carefully review the product description, specifications, and quantity before placing an order.
No Refunds
All purchases made through Jivika are final. We do not provide refunds after an order has been successfully placed, processed, and delivered.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery.
To help us resolve your issue quickly, please provide:
Your Order ID
Clear photos of the product
Photos of the outer packaging
A brief description of the issue
After verification, if the claim is found to be valid, we will provide an appropriate resolution, such as a replacement or other suitable support, depending on the situation.
Electronic Products
Electronic products are covered only for manufacturing defects, if applicable. Any warranty or guarantee is subject to the respective manufacturer's warranty terms and conditions. Physical damage, misuse, improper installation, water damage, or unauthorized repairs are not covered.
Ayurvedic Products
Due to hygiene and safety reasons, Ayurvedic products cannot be returned or exchanged once delivered, unless the product received is damaged, defective, expired, or incorrect.
Order Cancellation
Orders cannot be canceled once they have been processed or dispatched from our warehouse.
Contact Us
If you have any questions regarding this policy or need assistance with your order, please contact our customer support through the contact details available on our website.
Last Updated: June 2026
